Although the Asp.Net Membership Provider cannot retrieve passwords
which have been one-way hashed, it does provide methods for resetting passwords
if a valid password answer is available. If the MembershipProvider.RequiresQuestionAndAnswer
property (as specified in your application's web.config file) is set to
False, then the ResetPassword method may be called without providing
a passwordAnswer.
The article Asp.Net Membership Provider Password Administration
discusses how this capability may be leveraged by a webmaster or site administrator
to provide customer assistance and in fact, this is how the Membership Manager Control
provides you with the ability to change or reset passwords.
MembershipProvider.RequiresQuestionAndAnswer must be set to false
Since the Membership Manager Control calls upon the SqlMembershipProvider to perform
the password reset, you must ensure that EnablePasswordReset = true and also that
RequiresQuestionAndAnswer = false in your web.config
if you wish to utilize the Reset Password feature.
If a member's password is not hashed and the Membership Provider RequiresQuestionAndAnswer
property is set to false, then the Membership Manager Control can use the
Membership.Provider.GetPassword method (without the requisite password
answer) to retrieve the member's password answer. This also assumes that EnablePasswordRetrieval
is set to true. Armed with the old password, the control can then change the
password to a new one using the method, Membership.Provider.ChangePassword.
For hashed passwords or when MembershipProvider.EnablePasswordRetrieval
is false in web.config, it is not possible to retrieve the old password however
it is possible to change it to a new known value using a combination of
Membership.Provider.ResetPassword and Membership.Provider.ChangePassword.
Assuming RequiresQuestionAndAnswer has been set to false in the provider
configuration, the former method can be called without the requisite passwordAnswer
parameter to reset and obtain a new temporary password. Then, armed with the newly
assigned password, the MembershipProvider.ChangePassword method
can be called to reset the password to a known value.
If the MembershipProvider.RequiresQuestionAndAnswer is set to false, then the Reset
Password panel will display the message: Unable to reset password unless RequiresQuestionAndAnswer=False
in web.config as illustrated below.

Similarly, the Change Password panel will display the message: Provider requires
Question and Answer. Unable to change passwords if MembershipProvider.RequiresQuestionAndAnswer
is not set to false.

Related Topics
The Membership Manager Control
Membership Manager Configuration
Asp.Net SqlMembershipProvider Settings